Privacy Policy

Last Updated: 24th September 2025

This Privacy Policy describes how Hakuna Matata Services, the owner of Vent Gent Cleaning (“we,” “us,” or “our”), collects, uses, and protects your information when you use our website www.ventgentcleaning.com.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information: Name, email address, phone number, or other details you provide via contact forms or service bookings.
Usage Data: Information about how you use our website (IP address, browser type, pages visited).
Cookies & Tracking Technologies: See our Cookies Policy for details.

2. How We Use Your Information

We use your information to:

Provide and manage our services.
Respond to inquiries and communicate with you.
Improve our website and customer experience.
Send updates, promotions, or service reminders (if you’ve opted in).
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it only:

With trusted service providers who help us operate our website or business (e.g., hosting, analytics, email).
If required by law or to protect our rights.

4. Data Security

We take reasonable measures to protect your information. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights under privacy laws (such as GDPR or CCPA) including:

Access to the personal data we hold about you.
Requesting corrections or deletion.
Opting out of marketing communications.
To exercise these rights, contact us at hello@ventgentcleaning.com.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last Updated” date.

9. Contact Us

If you have questions or concerns, you can reach us at:

Hakuna Matata Services
Owner of Vent Gent Cleaning Email: hello@ventgentcleaning.com